Amazon opened its first suburban convenience store concept called “Amazon Go” in Washington on April 26, 2022. The new concept is tailored to the busy, on the go, fast-paced commuters who are looking to grab a snack or meal quickly. Patrons simply enter the store using the Amazon shopping app. Once you’re in the store, you can grab the products you want and go! There are essentially no lines or checkout.
Some of the product offerings include made to order sandwiches and wraps, avocado toasts and salads. The way it works is customers walk up to a kiosk and place their own order. The kitchen then receives the order and makes the food as quickly as possible. Other offerings within the store include take and bake pizzas, Kombucha and cold brew on tap, a Pinkberry self-serve frozen yogurt machine, sushi delivered to the store to daily, and locally made donuts. There is even a beer and wine section where customers can pick up a six pack or bottle of wine. In addition, there is a customer service counter for those who need to return packages or want to purchase gift cards. Outside, there are two electric vehicle stations for those who need a quick charge.
It will be interesting to see how Amazon plans to grow this concept to other parts of the country. To read more, click the link below:
Inside the Store: Amazon Go’s new suburban format | Grocery Dive